1. Identity of the Data Controller

This information notice has been prepared by Cemka.com in its capacity as the data controller, in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”).

2. Purposes of Processing Personal Data

As Cemka.com, we process your personal data for the following purposes:

• Providing our products and services,
• Processing orders and managing delivery processes,
• Managing customer relations and providing support services,
• Fulfilling our legal obligations,
• Conducting marketing activities (campaigns, promotions, and notifications),
• Enhancing user experience and providing personalized services.

3. Processed Personal Data

The following personal data may be processed:

• Identity information (name, surname, national ID number, etc.),
• Contact information (phone number, email address, address, etc.),
• Financial information (payment details, invoice details, etc.),
• Digital data collected via IP address and cookies.

4. Methods and Legal Basis for Collecting Personal Data

Your personal data is collected by Cemka.com through the following methods:

• Via our website, mobile applications, and call center,
• During customer service support,
• Through cookies and similar technologies.

These data are processed based on the legal reasons stated in Articles 5 and 6 of KVKK, including contract performance, legal obligations, legitimate interest, and explicit consent.

5. Transfer of Personal Data

Your personal data may be transferred to the following persons and organizations in compliance with relevant regulations:

• Legally authorized public institutions and private organizations,
• Cargo and logistics companies,
• Banks and payment service providers,
• Business partners and service providers.

6. Your Rights Under KVKK

Under Article 11 of KVKK, you have the right to apply to Cemka.com and request:

• To learn whether your personal data is being processed,
• To request information if it has been processed,
• To learn the purpose of processing and whether it is used accordingly,
• To know the third parties to whom it has been transferred domestically or abroad,
• To request correction if it is incomplete or incorrect,
• To request deletion or destruction if the reasons for processing no longer exist,
• To object to any negative outcome resulting from automated data processing,
• To claim compensation if you suffer damage due to unlawful processing.

7. Application and Contact

You may submit your requests regarding your personal data to Cemka.com.